Shipment Operations¶
Once the transport mode is confirmed, ops staff must execute a sequence of operational steps to get cargo on board on time: confirm space with the carrier, monitor container status, declare verified gross mass as required by international regulation, and handle vessel delays. This documentation group covers those core operational steps - in the exact order they occur for an export shipment.
By task¶
Place a booking with the carrier |
The shipment has a confirmed POL/POD route and you need to secure space and receive a Booking Confirmation. |
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Declare cargo, packages, and containers |
The booking is confirmed and you need to record what is actually being shipped before execution starts. |
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Track containers |
A container number is assigned and you need to record Empty Pickup, Stuffing, Gate-in, Loaded, or import milestones. |
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Track LCL house package milestones |
A house shipment inside a consolidated container needs its own Ready-to-Delivered status, separate from the container. |
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Declare VGM |
The container is Stuffed and you need to submit Verified Gross Mass before the VGM Cutoff. |
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Handle a missed vessel |
A container is Gate-in or Loaded but the carrier reports a rollover, shut out, or failure to load. |
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Log tracking updates and notify the customer |
A shipment reaches a milestone the customer should see, on the portal or by email. |
For an end-to-end shipment, read the transport mode article in Transport Modes first, then return to these operational articles when you need to work through each step in depth.