Commercial¶
About this guide
This documentation group covers the commercial side of Freight: carrier and vendor rate cards, customer quotations, and subcontract purchase orders. Recording charges, invoicing, cost allocation, and on-behalf payments once a shipment is running are covered in Charges & Shipment Profitability and On-Behalf Payments.
By need¶
Need |
Article |
Primary role |
|---|---|---|
Enter or update carrier/vendor rates. |
Pricing |
|
Create a quotation for the customer before creating a shipment. |
Sales / Sales Ops |
|
Need to order services from a sub-carrier or agent. |
Ops / Purchasing |
Tip
Quick checkpoint: A quotation is ready to send only when the carrier/schedule, selling price, buying price, and validity period are all confirmed. Once the shipment is running, see Charges & Shipment Profitability to keep revenue, cost, and gross profit accurate.
Common scenarios¶
Situation |
Resolution path |
|---|---|
Sales needs a quick quote. |
Verify that rates are still valid in Rate Management, then build the quotation following Freight Quotation. |
Need to purchase trucking or handling services from a third party. |
Create and track the subcontract PO following Subcontract Booking. |
Shipment has revenue but profit looks wrong. |
Check Cost Price, Unit Price, currency, and surcharges on the shipment charge lines. |