How the Customers check their account information on eCommerce website

Requirements

This tutorial requires the installation of the following applications/modules:

Configuration

To follow all the information of sale orders, purchase orders, customer invoices, vendor bills, … and retrieve own transaction history, customer need a user account.

You navigate to Website ‣ Configuration ‣ Settings, select one of two options as followings:

  • On invitation: You need to create accounts and send that information for your customers to access.

  • Free sign up: Customers create their own accounts to access websites.

Account registration settings

Click on User account: Setting and Management for more detailed.

This is a writing guide to access your account with the Free sign up feature.

Register an account

Access to the eCommerce website and click on Sign in button in the upper right corner, the login view will be displayed.

Sign in

Click on the line of Don’t have an account to direct to the registration view.

Create accounts

Fill in all the required information on the screen, then click Sign up button.

Enter name and email

After entering the information, the system will redirect you to your account view.

empty information

Account information

On your account view, you can click on Edit Information to add additional personal details.

Personal information enter Personal information

You can also change your password by navigating to the Connection & Security section, entering the required information, and then clicking on Change Password

Click change password Change password done

Furthermore, there are some features on this interface such as:

other features
  • Enable two factor authentication: This feature helps you enable two factor authentication for your account. Refer to: Two-factor authentication

  • Log out from all devices: This feature helps you log out from all your devices, enhancing the security of your account.

  • Delete Account: If you no longer wish to use this account, you can delete it yourself.

On the other hand, you can track your Sales Orders, tickets created through the HelpDesk, and invoices from your account.

other features

See also

Related articles

Optional modules