How to track where your applicants come from

To know which channel brings applicants, open the card menu of a job position in Recruitment ‣ Applications ‣ By Job Positions, choose Trackers, and add one line per source (LinkedIn, Facebook, an employee referral…). Viindoo gives each line a tracked link and, if you want, an email address. Post that link or address on the channel: every application that comes through it records the Source. Then group the applications by source to compare the channels.

Who

Users with the Recruitment ‣ Officer access right. Setting the email domain of the database is for an administrator.

App

Recruitment

Before you start

How do I add a source?

Viindoo already has the usual sources (Facebook, LinkedIn, Website, Job fair…). Add your own only when a channel is missing.

  1. Turn on the developer mode.

  2. Go to Recruitment ‣ Configuration ‣ UTMs ‣ Sources and click New.

  3. Type the name of the source, for example Employee referral, and click Save.

    The list of sources with a new line to type the source name

What happens when the candidate uses them?

  • A candidate who opens the link and sends the application form creates an application whose Source is the one of the link.

  • A candidate who writes to the generated address creates an application with the same source.

Field

What it does

If it is wrong

Source

The channel of the line.

A source used twice for the same position gives two lines to choose from.

Job

The position that the link or address leads to.

Applications go to this position.

Tracker URL

The link to post. It carries the source and the medium.

A link copied without its end loses the source.

Email

The address to post. Empty until you click Generate Email.

No address means no application by email for this source.

How do I see where the applicants come from?

  • Open an application: Details ‣ Sourcing shows the Source and the Medium. You can type or change them by hand, for example for a person who walked in.

    Source and Medium fields in the Details tab of an application
  • To compare the channels, go to Recruitment ‣ Applications ‣ All Applications, switch to the list view, open the filter menu, and under Add Custom Group choose Source. Each line shows the number of applications of one source.

    Applications grouped by source with the number of applications of each source

Common errors

Problem

What to do

There is no Generate Email button.

The database has no email domain. Ask your administrator to set one.

There is no Sources menu.

Turn on the developer mode.

The Source is empty on an application from the website.

The candidate did not use the tracked link. Open the application and fill in the source by hand.

Next steps