How to find your way around the Purchase app

When you open Purchase, Viindoo shows Requests for Quotation: a dashboard on top that counts the RFQs to send, waiting and late, and the list of all RFQs and purchase orders below it. From this screen you reach every menu of the app, open an order, change the view, message a buyer or schedule an activity without opening the order.

Who

Buyers (Purchase access right User) and purchase managers (Administrator)

App

Purchase

How do I open the Purchase app?

Click the apps icon at the top left of any screen, then click Purchase.

Purchase app on the Viindoo home menu

What is in each menu?

Orders menu of the Purchase app with Requests for Quotation, Purchase Orders, Purchase Analysis and Vendors

Menu

Contains

Orders

Requests for Quotation, Purchase Orders (only confirmed orders), Purchase Analysis and Vendors.

Products

Products and Product Variants (variants appear when the Variants setting is on).

Reporting

Purchase: the purchase analysis in graph and pivot views. Administrators only.

Configuration

Settings, Vendor Pricelists and Products (product categories, attributes). Administrators only.

The menus you see depend on your access right, see How to install the Purchase app and set up access rights.

How do I read the purchase dashboard?

Purchase dashboard with All RFQs, My RFQs and four purchase indicators

The row All RFQs counts the RFQs of every buyer, the row My RFQs only yours. Click a number to list those RFQs.

Box

What it counts

To Send

RFQs not sent to the vendor yet (status RFQ).

Waiting

RFQs sent to the vendor whose Order Deadline has not passed.

Late

RFQs (sent or not) whose Order Deadline has passed.

Avg Order Value

Average total of the confirmed purchase orders of the current company.

Purchased Last 7 Days

Total of the purchase orders confirmed in the last 7 days.

Lead Time to Purchase

Average number of days between creating an order and confirming it.

RFQs Sent Last 7 Days

Number of RFQs sent to vendors in the last 7 days.

How do I work with the list of RFQs and orders?

The list shows Reference, Vendor, Buyer, Order Deadline, Activities, Source Document, Total and Status of each RFQ and purchase order. Click a line to open it.

List of RFQs and purchase orders with vendor, buyer, order deadline, total and status
  1. To show more columns, click the settings icon at the right end of the column headers and tick the columns you need, for example Company Total or Billing Status.

    Optional columns menu of the RFQ list
  2. To contact a buyer, click their avatar in the Buyer column, then Send message. A chat window opens at the bottom right of the screen.

    Buyer card with the Send message button opened from the RFQ list
  3. To plan a follow-up, click the clock icon in the Activities column, then Schedule an activity. See Schedule activities.

    Schedule an activity button opened from the Activities column of the RFQ list
  4. To see the same records in another view, click a view icon at the top right: List, Kanban, Pivot, Graph, Calendar or Activity. See Views and reports: which view should I use?.

    View switcher of the Requests for Quotation screen

To find orders by vendor, product or status, use the search bar, see How to search, filter, group and save searches.

Common errors

Message

What to do

I do not see Reporting or Configuration.

Your Purchase access right is User. Use Orders ‣ Purchase Analysis, or ask the Administrator for the Administrator access right.

A confirmed order is missing from Purchase Orders.

Remove the filters in the search bar. Purchase Orders shows only confirmed orders; RFQs are in Requests for Quotation.

Next steps