How to sign up and create your Viindoo instance

An instance is your own Viindoo system, at an address such as yourcompany.viindoo.cloud. The quickest way to get one is the Pricing page of viindoo.com: choose a plan, then your industry or your apps, and fill in one form with your name, email, password, company name and domain name. That single form creates your account and your instance together. The instance is ready after a few minutes; then activate it from the email Viindoo sends you to get the full free trial. If you already have an account, you can also create an instance from My Account ‣ Viindoo Instances.

Who	Anyone who wants to try or use Viindoo, usually the person who will administer the system.
App	The viindoo.com website

Before you start

• An email address you can open (the activation email is sent there).

• The list of apps you want to start with. You can install more apps later.

How do I choose a plan?

1. Go to Pricing and compare the plans: One App, Standard and Luxury. The page shows the current price and what each plan includes.

2. Click the button of the plan you want:

   • START NOW (One App) to start with the free One App plan.

   • FREE TRIAL (Standard or Luxury) to try the plan for free.

   • BUY NOW (Standard or Luxury) to go to payment. Check the selected items before you pay.

3. If you clicked FREE TRIAL, choose your industry on the Choose your Industry page. Type your industry in the search box, then click it in the results. Viindoo preselects the apps that this industry usually needs; point at an industry to see that list.

4. If you clicked START NOW, select the apps to start with on the Choose your Apps page. You can install more apps later. Then click START NOW again.

Both buttons open the sign-up and creation form described below.

How do I fill in the sign-up and creation form?

Field	What to enter
Your Full Name	The name shown in Viindoo.
Email	The email address of your account, and the login of your instance. Use an address you can open: the activation email is sent there.
Password and Confirm Password	At least 8 characters. Use uppercase and lowercase letters, digits and special characters.
Company Name	The name of your company in Viindoo.
Domain	Viindoo builds the domain name from the company name. To change it, click Change domain and type the name you want. Entering abc gives the address abc.viindoo.cloud. If you do not have your own domain, this address can also be used for your Viindoo website.
Phone Number	Optional.
Language	The default language of the instance, see How to add languages and change the interface language.
Country	Installs the localization of the country, for example the Vietnamese chart of accounts for Vietnam, see Fiscal Localization Packages.

The industry you chose is shown at the top of the form. Click Change industry to pick another one.

Then click Submit.

How is the instance created and activated?

1. The waiting screen appears. Creating the instance takes about 5 to 20 minutes, depending on the number of apps. Do not close or reload the page meanwhile.

2. When the instance opens, click the red Activate Instance button at the top right and follow the instructions in the email Viindoo sends you.

Warning

An instance that is not activated is suspended after a short time. Once activated, you get the full trial period shown on the Pricing page. After the trial, a payment is needed to keep using the instance.

How do I sign up without creating an instance?

You do not need this if you create your instance from the Pricing page: that form signs you up as well. Sign up on its own when you only want a viindoo.com account, for example to buy apps or to open a ticket.

1. Go to viindoo.com and click Sign up in the main menu.

   You can also click Sign in, then Don’t have an account?.

2. Fill in the form:

   • Your Email: the email address of your account. Confirmations and notifications are sent to it.

   • Your Name: the name shown in Viindoo.

   • Your Phone Number.

3. Tick I have read and agree to the Terms of Use and click Sign up.

This form has no password field. Viindoo sends you an email with a link to set your password.

You can also sign in with your Google account with the Google button of the sign-in page.

How do I create another instance from My Account?

1. Click your name at the top of viindoo.com and choose My Account.

2. Click Viindoo Instances.

3. Click Create an Instance.

4. Fill in the fields described in Which instance settings should I choose?, then click Deploy. The instance is then created and activated as described in How is the instance created and activated?.

Which instance settings should I choose?

Field	What to choose
Domain Name	A unique name, usually your company name. Entering abc gives the address abc.viindoo.cloud. If you do not have your own domain, this address can also be used for your Viindoo website.
Viindoo Version	The version of the instance. Hidden when only one version is offered.
Plan	The trial plan by default. Click Buy on the card to choose a paid plan. Add-ons of your plan are listed in the Addons card.
Datacenter Region	Where the instance is hosted. The nearest region is listed first and gives the fastest connection.
Industry Vertical	Selects the usual apps of your industry. Shown only when it applies to your plan.
Apps	The apps installed at creation. The more apps, the longer the creation. Start with the essentials and install more apps later.
Language (Settings card)	The default language of the instance, see How to add languages and change the interface language.
Country (Settings card)	Installs the localization of the country, for example the Vietnamese chart of accounts for Vietnam, see Fiscal Localization Packages.
Install Demo Data (Settings card)	Loads sample data to explore Viindoo.

Warning

With demo data, the instance stays a trial instance and cannot become a production instance later. To explore Viindoo with sample data, use the ready-made demo instances at viindoo.com/page/demo instead, or contact us.

Next steps

• Viindoo basics: modules, apps, menus, records and accounts: learn the words used in Viindoo.

• How to install, upgrade and uninstall apps and modules: install more apps.

• How to create and manage user accounts: invite your colleagues.

• How to connect Viindoo to your own mail servers: send emails from your own domain.