How to change your preferences and password

Every user can adjust their own account in Viindoo: click your avatar in the top right corner, choose Preferences (My Profile when the Employees app is installed), and change your notification method, language, time zone and email signature in the Preferences tab, or your password in the Account Security tab. These settings apply only to your account.

Who	Every user, for their own account.
App	Your user profile (no app to install)

Before you start

You can sign in to Viindoo. To see more languages in the list, an Administrator must first add them.

How do I open my profile?

Click your avatar and name in the top right corner and choose Preferences. If the Employees app is installed, the menu item is called My Profile.

Note

If your user is linked to an employee, the profile also shows employee information such as time off or equipment. That information is managed in the Employees app; this guide covers only your account settings.

How do I change my preferences?

1. Open the Preferences tab.

2. Change the fields you need (see the table below).

3. Click Save.

Field	Effect
Notification	Handle by Emails (default): notifications are sent to your email. Handle in Viindoo: notifications stay in your Viindoo inbox and no email is sent. To receive both, ask your Administrator to install Inbox Notifications and Emails.
Email	The address that receives your notifications with Handle by Emails. If it is wrong or empty, you receive nothing.
Language	The language of all your screens, documents you print and emails sent to you.
Timezone	Dates and times of activities, meetings and deadlines are shown in this time zone. Choose the time zone where you work.
Email Signature	Added at the end of every email you send from Viindoo. Use the editor to add your name, position, phone number or logo.

See Set up and classify the notifications in Viindoo Discuss for more about notifications.

How do I change my password?

1. Open the Account Security tab and click Change password.

2. In Security Control, enter your current password and click Confirm Password.

3. Type the new password in New Password and again in New Password (Confirmation), then click Change Password.

The page reloads and you stay signed in. Use the new password the next time you sign in.

Tip

Use a long password that you do not use anywhere else, and turn on two-factor authentication in the same tab.

Common errors

Message	What to do
The new password and its confirmation must be identical.	Type the same new password in both fields.
Your password must contain at least … characters …	Your company requires a minimum length. Choose a longer password.
I forgot my current password.	Click Forgot password? in the Security Control window, or ask an Administrator to set a new one.

Next steps

• How to turn on two-factor authentication: add a second sign-in step.

• How to search, filter, group and save searches: find records quickly.