Manage post on social media

To manage posts in Social Marketing app, navigate to Social Marketing ‣ Posts.

On the left column of the screen, there are statistics of all post states and integrated pages. Posts are displayed in Kanban view by default. Each post also displays the number of likes, comments, shares and views.

You can reply to comments from viewers with emojis by clicking on the details of each post.

For inappropriate comments, you can press Delete or Hide Comment to not show them on the post.

Synchronize posts

If you create posts from Facebook/Linkedin or manage old posts before integration and want to manage posts on Viindoo all-in-one software platform, you need to synchronize your post information with Viindoo by navigating to Social Marketing ‣ Pages. Here you select the social networking site to sync and press Synchronize Posts.

At this stage, all selected social media posts will be synced to the Posts menu.

Note

The software only syncs the latest 100 posts up to the time of synchronization.

Synchronize pages

In case your business manages more than one Facebook/Linkedin page and you have just integrated a page with Social Marketing app, you need to synchronize the page by clicking Synchronize Page at the specific page interface.

At this point, the system will synchronize all the social media pages that you are managing with Social Marketing app and information such as likes, page links, social page IDs and access tokens.

Note

After synchronizing the page, you click Synchronize Posts right on the interface of the page.

Update Social Posts

To update the contents and title of the specific post, you go to menu Articles, look for that post, press Edit, and adjust the needed contents. Press Save and Update Social Posts:

After that, you press Confirm to finish updating all the posts on social medias:

Here, you can see how many posts that updated.

Delete posts

There are two methods to delete posts in Social Marketing app:

• Method 1: Directly delete posts on social networking sites while all posted content is still saved in Viindoo’s system.

• Method 2: Delete posts in Social Marketing app, at this time all posted content will be deleted both on social networking platforms and in Viindoo’s system.

To do method 2, navigate to Social Marketing ‣ Posts, find the post you want to delete and click Delete Post button right on the post.

In case you want to delete all posts related to the article, click Cancel button right above the post.