Sales Target Management

Sales target is a fixed amount of desired product/service sold that a company set up for each individual, each team to achieve in a determined period. Sales target management helps managers measure the efficiencies of sales activities in order to have an adequate strategy to increase sales.

Requirements

This tutorial requires the installation of the following applications/modules:

User access rights

Before using the Sales Target app, it’s necessary to understand the available user access rights for this app. The Sales Target app access rights is depending on the Sales App access rights. On top of it, there are also some specific access rights applied for the sales target, such as:

  • User: Own Documents Only: can view personal sales target and their team’s sales target.

  • Sales: Team Leader: can view/create team sales target và personal sales target for each member of the sales team that this person is in charge of.

  • Regional Manager: can view/create/approve team and personal sales target of the team in the sales region that this person is in charge of.

  • User: All Documents and Administrator: view/create/approve all team and personal sales targets.

Granting user access rights to Sales Target

Create team sales target

To create a team sales target, navigate to Sales Target ‣ Team Sales Target ‣ Create.

Create team sales target

General information

Team sales target form

From here, add the following information:

  • Sales Team: select the team that this target will be applied to.

  • Start Date: the first date this target will be valid.

  • End Date: the last day of the period this target will be applied.

  • Target: total value of the desired sales that the team needs to reach during the determined period.

Add sales target information

Personal Sales Target tab

The sales team members are displayed on the Personal Sales Target tab. The team sales target is equally allocated to each member of the team. You can flexibly change the target value of each team member.

Personal Sales Target tab

Sales KPI tab

When the team sales target is approved, the sales order revenue happened during the determined period will be automatically updated to the respective targets.

The Target Reached rate of each target is automatically calculated respectively.

Sales KPI tab

Note

In case the multi-currencies feature is enabled, the total sales target will be calculated in the company’s currency.

Once all the information is corrected, press Confirm to request target approval.

Define team sales target

Note

Each salesperson or sales team can have only one sales target assigned in a determined period of time. For example: If the EU sales team already has a sales target assigned for the period from 09/01/2022 to 09/30/2022, you no longer can create another sales target for this team and its member for the same time interval.

After reviewing the team sales target, the manager press Approve to activate the team sales target.

Approve team sales target

Manage sales target

Manage team sales target

The sales target management helps managers closely monitor the sales activities of each team, make timely decisions, and appropriate adjustments to accomplish the set goal.

In the Team Sales Target menu, you can find a sub-statistical menu for each sales target status, including Draft Targets, To Approve, Approved, Done, and Refused.

Team Sales target grouped by status

You can select the respective menu according to your needs. You can also see the sales target of the team that you are managing and have access rights granted to by removing the default filter and grouping.

All team sales target

Manage personal sales target

To view personal sales target, navigate to Personal Sales Target ‣ My Sales Targets.

My sales targets

You can view the sales target of each team member that you are managing when you are granted the adequate access rights granted, by removing the default filter and grouping.

All personal sales targets

On the above sales target statistical view, you can use the suitable views together with filters and grouping tool to create dynamic report according to your management needs.