Employee management is one of the important jobs of a manager. However, it is inevitable that the employees are stubborn, and difficult, causing difficulties in the working process. In the following article, Viindoo will summarize business information on how to recognize and How to manage stubborn employees effectively. Follow along!
Signs of stubborn employees
A stubborn employee is often seen as someone who does not behave professionally in their workplace. People who are not only annoying to those around them, but can also harm the business. In addition to harming the interests and business performance of the business, stubborn employees can also expose the company to legal troubles.
Signs of stubborn employeesThe three basic types of stubborn employees are those who:
- Poor Performance: There can be many reasons for this, such as lack of motivation, poor communication, or insufficient resources leading to underperformance.
- Having a bad attitude: A negative, passive attitude will create a toxic environment internally and affect the whole business. Worse yet, an employee's bad attitude can affect their interactions with customers or suppliers, damaging the company's reputation.
- Undermining the authority of the manager: This happens to affect employee productivity and morale. If an employee undermines management's authority, other team members may also begin to question their superiors' competence.
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How to effectively manage stubborn employees
Focus on behavior instead of personality
When dealing with a stubborn employee, instead of judging the individual's personality, the manager should focus on their specific actions and behaviors. Managers must try to help these employees correct the factors that make it difficult for them to work.
Managers also should not create confrontational conversations as this can make these employees hostile and not solve the problem. It is the manager's job to provide specific examples of wrongdoing and help his employees recognize the problem they are facing.
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Find the core problem
Managers will not be able to effectively deal with stubborn employees until the cause of their behavior is found. These causes can be from work, colleagues, or the company environment. However, this cause can also come from unrelated individuals. It is the responsibility of a manager to find these core problems and try to find appropriate countermeasures.
Always respect employees
Stubborn employees are often people with personalities. Their inappropriate behavior can be caused by strong personalities. However, being stubborn doesn't mean you can't do the job. Therefore, a manager must be someone who respects the personality and understands the thinking of his employees. As a result, managers can have a suitable orientation to help employees develop more.
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Willingness to acknowledge employee feedback and opinions
Recording and responding to opinions is one. How to manage stubborn employees effectively. Managers must have an open mind to acknowledge the opinions of their employees to find the reasons for their stubborn behavior. At the same time, managers also have to keep themselves to always have an objective view, unaffected by previous prejudices. This can help employees change their behavior more positively.
Clear thought orientation for personnel
Managers will have to have specific and consistent thoughts on everything. Specifically, managers must have a resolute and firm attitude in working, reward and punishment, and assign specific tasks and responsibilities. This makes stubborn employees follow the work rules and take responsibility for their own actions.
Clear orientation of working ideasApply reward and punishment mechanisms
Apply bonus and punishment regulations in the company Conformity is an effective way to deal with stubborn employees. Penalties that affect material things such as salaries, bonuses, ... can make even the most stubborn employees have to follow the working rules.
Apply clear reward and punishment mechanismsApplication of the final dismissal measure
The method of dismissal is the last option that businesses can choose to deal with stubborn employees. This measure should only be taken when an employee's attitude and behavior seriously affect the people around him, the working environment, and the interests of the enterprise, and refuses to change despite doing many ways.
In the above post, Viindoo have summed up for your business the How to manage stubborn employees effectively. Hope the above information will be useful and help your business to manage employees better. Follow the next articles on our website to learn more effective ways to manage your business!
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FAQs
How can I improve communication with a stubborn employee?
Improving communication with a stubborn employee can be approached by: actively listening to their perspective, empathizing with their concerns, finding common ground, providing clear expectations and rationale for decisions, seeking compromises, offering constructive feedback, and fostering an open and respectful dialogue to build trust and understanding.
Can I fire a stubborn employee?
The decision to terminate an employee should be based on valid and justifiable reasons, such as consistent failure to meet performance expectations, violating company policies, or displaying unprofessional behavior. It is essential to follow proper legal procedures, consult HR or legal experts, and ensure fairness and consistency in the decision-making process.
How can I prevent stubbornness in my team?
To prevent stubbornness within your team, consider implementing the following strategies:
- Foster an open and inclusive culture.
- Clearly communicate expectations.
- Promote collaboration and teamwork.
- Encourage continuous learning and growth.
- Lead by example.
- Provide constructive feedback and support.
Remember, addressing stubbornness requires a proactive and patient approach. Building a collaborative and supportive team environment will contribute to minimizing stubborn behavior and fostering a more cooperative and productive work atmosphere.
