ENGLISH WEBINAR | Improving Customer Experience in Retail Industry

Viindoo Live Chat App - Get closer to your customers


Viindoo Live Chat:

 Reach, track and interact with customers in real-time.
 Personalize and improve customer experience.

  • Free Viindoo Live Chat Software Forever
  • Unlimited users

Viindoo live chat

Viindoo Live Chat - Effective tool to connect your customers

Available on both web browsers and mobile applications: Easy configuration, instant engagement.

Optimize customer service, boost online sales: Leverage website visitors to convert them into customers. 

Viindoo Live Chat

Timely interaction with your website visitors 

Engage via chatbox either on front-end or back-end view,  whenever you are in the Viindoo system.


Instantly get online chat notifications.


Quickly respond to visitors while multitasking.


Proactively reach and start chat sessions with website visitors.


Set canned responses of frequent queries. Type faster, and timely reply to customers’ concern.


Work collaboratively, add attendees flexibly to ensure timely right supporter.


Easily create leads, tickets, check visitors’ history, etc. All tasks right in the chat box.

Timely & Quickly interact with website visitors - Viindoo Live Chat

Personalize, improve customer experience 

Attract and welcome visitors accessing your website.

 Set up method and timing of chat box pop-up.
 Design and customize automatic interaction content, color of chatbox.
 Configure welcome messages in different languages.

Viindoo Live Chat - More than an interactive tool

Do not miss any message, get notification right on mobile device.

Logo-appstore  Logo-google-play

Collect feedback, evaluate customer satisfaction 

 Improve customer service quality based on rating features.
  Allow customers to rate the online conversation.
 Collect and analyze results to get insight of customer satisfaction.

Allow customers to rate the online conversation - Viindoo Live Chat

Easily integrate without chat server 

Send live chat urls to get supported and quick responses - Viindoo Live Chat
 Integrate Live Chat feature on your website with an available widget.
 Send live chat urls to customers/ suppliers to get supported and quick responses.

Visitors statistics and reports by many criteria 

 Keep track of website traffic, website visitors'  visits in real time
 Monitor session history to improve service quality.
 Analyze, create reports with many criteria: average response time, average duration, etc. optimize customer care efficiency, utilize website visitors potential, and boost online sales.

Visitors statistics and reports by many criteria - Viindoo Live Chat

Fully integrated with other Viindoo applications

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Website                

Connect to your customer on website, trace any potential visitor.

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Forum                

Connect to your community. No entrance fee - No new user limitation.


Discover Forum Application   
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Event

Connect to any visitor that pay attention to your online and offline event.

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Blogs

Attract more and more potential customers with a perfect content marketing campaign.

Get FREE Viindoo Live Chat forever​

Start now to increase the competitiveness of the Enterprise