Smart Live Chat Automation

With Viindoo Livechat, Never Miss a Lead with scripted chatbot responses, automated lead qualification, and seamless handover to your sales team - all in one integrated platform.

Start FREE Trial Request a demo

Optimize customer service, boost online sales: Leverage website visitors to convert them into customers.

Available on both web browsers and mobile applications: Easy configuration, instant engagement.

Timely interaction with your website visitors

Engage via chatbox either on front-end or back-end view, whenever you are in the Viindoo system.

Instantly get online chat notifications.

Quickly respond to visitors while multitasking.

Proactively reach and start chat sessions with website visitors.

Set canned responses of frequent queries. Type faster, and timely reply to customers’ concern.

Work collaboratively, add attendees flexibly to ensure timely right supporter.

Easily create leads, tickets, check visitors’ history, etc. All tasks right in the chat box.

See detail User Docuemtation

Timely & Quickly interact with website visitors - Viindoo Live Chat

Personalize, improve customer experience

Attract and welcome visitors accessing your website.

Set up method and timing of chat box pop-up.
Design and customize automatic interaction content, color of chatbox.

Configure welcome messages in different languages.

Viindoo Live Chat - More than an interactive tool

Do not miss any message, get notification right on mobile device.

Collect feedback, evaluate customer satisfaction

Improve customer service quality based on rating features.

Allow customers to rate the online conversation.

Collect and analyze results to get insight of customer satisfaction.

Easily integrate without chat server

Send live chat urls to get supported and quick responses - Viindoo Live Chat

Integrate Live Chat feature on your website with an available widget.

Send live chat urls to customers/ suppliers to get supported and quick responses.

Visitors statistics and reports by many criteria

Keep track of website traffic, website visitors' visits in real time

Monitor session history to improve service quality.

Analyze, create reports with many criteria: average response time, average duration, etc. optimize customer care efficiency, utilize website visitors potential, and boost online sales.