What is ERR implementation consulting? What do businesses need to pay attention to when receiving ERP consulting? In this article, Viindoo will share information about the ERP implementation consulting process and the unit that provides consulting services and sets up the most effective ERP management system.
What is ERP implementation consulting?
ERP Implementation Consulting refers to the advisory services provided to organizations to assist them in planning, strategizing, and preparing for the successful implementation of an Enterprise Resource Planning (ERP) system.
This process involves assessing the organization's current workflows, identifying needs, and developing a roadmap for integrating the ERP solutions into the business structure. The primary goal is to ensure that the chosen ERP system aligns with the organization's specific requirements and objectives, enabling smoother adoption and greater efficiency.
What is ERP implementation consulting?When and Why businesses need ERP implementation consulting?
Implementing an ERP system can be a transformative step for organizations, but it often comes with challenges. Understanding when to seek ERP Implementation Consulting is crucial for a successful ERP implementation. particularly when they are uncertain about how to initiate the ERP deployment process. Specific scenarios include:
Uncertainty about how to start
The common scenario is business overwhelmed by the complexities of ERP implementation. This uncertainty can stem from a lack of knowledge about ERP systems, the technology involved, or the best practices for deployment. Organizations may not know which stakeholders to involve or how to gather the necessary requirements.
Lack of clarity on ERP implementation scope
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Considering ERP implementation as a major investments
Implementing an ERP system requires significant financial and human resources, especially for companies with complex structure and business processes. Businesses need to be cautious about how they allocate these resources and ensure that their investment will yield positive returns. Companies may be hesitant to move forward without a clear understanding of the potential benefits and risks involved.
Then, how ERP implementation consulting can help?
In above scenarios, ERP implementation consulting plays a critical role in guiding businesses through the complexities:
Defining Clear Objectives
ERP consultant work with organizations to identify specific, measurable goals that align with their overall business strategy, ensuring that the ERP system delivers meaningful benefits.
Defining implementation scope and involved stakeholders
Implementing an ERP system requires significant financial and human resources, especially for companies with complex structure and business processes. Businesses need to be cautious about how they allocate these resources and ensure that their investment will yield positive returns. Companies may be hesitant to move forward without a clear understanding of the potential benefits and risks involved.
Establishing implementation phases
ERP consultants create a structured roadmap for the implementation process, outlining key phases, timelines, and milestones. This helps organizations stay organized and on track throughout the deployment.
Conducting ROI analysis
If required, consultants perform a thorough ROI analysis (Return on investment). This analysis aids businesses in understanding the financial implications of the ERP system and justifying the investment.
Responsibilities and rights of parties when participating in ERP consulting
About the ERP implementation consulting unit
The main person responsible for participating in the consulting process is the ERP staff. They are experts in the field of information technology with a deep understanding of ERP systems. With long-term and practical experience in ERP implementation, they will help businesses reach the goal of successfully converting to ERP.
The service provider's team of ERP experts needs to play their role well in supporting businesses to apply ERP to their business activities. The unit's roles include management consulting, implementation support, and technical consulting for businesses to apply ERP effectively. Implementation plans will be sent by the consulting unit to the implementing enterprise through the customer's project manager.
During the implementation process, the consulting team needs to ensure that the business completes its set goals. ERP implementation consultants will need to act as:
- Management consultant: During the preparation phase of ERP implementation, the role of the management consultant becomes extremely important. They help the system consulting team better understand the business processes of the enterprise. In addition, the management consultant is also responsible for establishing the implementation plan and ensuring that the project occurs on schedule and within budget.
- System consultant: System consultant plays an important role in supporting implementation for customers. This expert will set up the ERP software structure so that it accurately reflects the business processes of the enterprise. In addition, the system consultant also conducts employee training in the use of the system.
- Technical consulting: The role of technical consulting is to survey a business's IT infrastructure and recommend improvements. They ensure that the ERP system runs smoother, through hardware optimization, internal network structure, and source code adjustments.
- Test users: This is a group of employees selected from departments of the business to work together with the ERP implementation team. Their task is to monitor and test the system, ensuring that the software operates according to business processes and meets business requirements.
- Quality Manager: The Quality Manager is assigned the responsibility of ensuring customer satisfaction during ERP usage. They will conduct tests and evaluate elements related to the performance and integration of the ERP software, ensuring that the system will operate optimally.
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On the implementing business side
Implementing businesses have the right to choose the solution they think best suits their needs and budget. Businesses have the right to check implementation progress, evaluate implementation team performance, and provide feedback. Businesses also have the right to participate in the system customization process to ensure that the functions in the system well support the company's business and operations processes.
To ensure that you receive the above rights, during the process of receiving ERP implementation consulting, businesses also need to fully carry out their duties and responsibilities such as:
- Businesses need a person in charge of project management to monitor progress, mobilize resources and manage the project budget.
- Provide information and data related to business processes to help implementation teams customize the software.
- Businesses need to clearly define their needs for an ERP system, including business goals and specific requirements.
- Businesses must also participate in decisions about choosing the appropriate ERP solution and scope of implementation.
What should businesses keep in mind when choosing an ERP implementation consulting company?
The consulting unit has a business license and is trustworthy
ERP consulting and implementation units play an important role in the enterprise's ERP application process. Therefore, businesses should choose consultants who have full business licenses and are trustworthy. Factors to evaluate a company's reputation that businesses should analyze include implementation experience, information provided accurately and clearly, clear contracts, professionalism and dedication in the process. consulting process.
The terms stated in the contract are made clear
Even if you cooperate with a familiar partner, drawing up a contract is extremely important during the software deployment process. The contract not only helps formalize the cooperative relationship but also acts as a shield, protecting the business from adverse situations that may occur in the future. Therefore, please be sure to clearly check the terms written in the contract before signing.
The terms of the contract are clearCompany leaders need to have an understanding of ERP
Having leaders with full understanding of ERP will be an important factor in helping the process of selecting a consulting unit be effective. When leaders do not have enough knowledge about ERP, business owners may fall into fraud or not be able to control exactly what the ERP consultant is doing. Therefore, leaders and managers need to learn carefully about ERP before receiving advice from suppliers.
Viindoo - Leading ERP implementation consulting company in Vietnam
Viindoo is one of the ERP providers in Vietnam committed to providing businesses with effective management solutions, optimizing business processes and improving work productivity. With a combination of extensive knowledge of ERP systems and understanding of business operations, Viindoo has been accompanying many units to successfully apply ERP. We carry out careful research and surveys to provide in-depth analysis and reports, helping businesses optimize their operations and management processes more effectively.
Our ERP consulting service will help your company find and choose ERP solutions for small and medium businesses, and can customize the software based on actual needs. Along with that, we ensure that the new management system will be applied smoothly and in accordance with the business processes of the enterprise. Viindoo will perform data planning, assist in implementing processes, and train employees to use the software effectively. With its many years of experience, Viindoo is committed to helping businesses optimize business operations and develop sustainably.
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Viindoo is proud to have more than 10 years of experience implementing ERPWhy should businesses choose Viindoo?
- Dedicated support from a team of consultants: We have a team of experienced and highly specialized consultants, ready to support businesses in all aspects.
- Concise deployment roadmap: Viindoo is committed to providing an effective and concise deployment roadmap, helping to minimize risks and ensure a high likelihood of success when deploying software.
- Process improvement and optimization: Viindoo not only deploys software but also offers solutions to improve and optimize business administration processes according to the most advanced theories.
- Multi-departmental support: We not only focus on software implementation, but also support each department within the business.
Our Approach
With a proven success of numerous consulting and implementation projects, we lead the project's success with on-time and on-budget delivery.
PHASE | TIME | GOALS |
ROI Analysis | 10% | Gap & ROI analysis, phasing & budgeting |
Kick-Off | 5% | Align stakeholders on methodology & Viindoo standard features training |
Implementation | 80% | Recurring cycles of analysis, development, validation, key-user training |
Go-live | 5% | End-user training, bug fixes |
Second deployment | variable | Broaden scope or add custom features |
Post-production Change requests
Functional & Technical Support
Implementation & Consultancy Service
Consulting, orienting the implementation, training on using Viindoo Software to manage your Business.
Note: Viindoo's scope of implementation consulting will depend on the packages that businesses choose. Viindoo provides businesses from basic to professional, suitable for the budgets of different organizations. Whether it is an SME enterprise or a large corporation, Viindoo will still ensure to bring the most suitable solutions.
The above article has shared with your business information about ERP implementation consulting. Hopefully the above article will be useful and help your business successfully deploy ERP. If you have any questions, please contact Viindoo via hotline +84 225 730 9838 for dedicated advice!
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