Zalo Integration: Turn Zalo into a Business Channel
From the first customer message → quotation → deal closing → after-sales support, everything runs in a single data flow, owned by your business.
One Flow. One Source of Truth.
Stop managing chats. Start managing outcomes.
Owning your customer data
Communication history stays inside the system. Managers can track interactions. Handover becomes seamless.
Align teams in centralized system
Stay on top of outstanding debts, overdue invoices, and customer credit limits - all in one dashboard
Reducing missed opportunities
Respond faster with less effort. Teams spend less time searching and copying. Response time improves significantly.
Conversations turned into revenue
Generate journal entries instantly from invoices and payments, reducing errors and saving time for your finance team.
End-to-End Customer Journey
Zalo Message
Customer sends Zalo messages, captured everything
Lead Capture
Lead is created automatically in CRM. No manual input.
Quotation
Send quote instantly. Faster response, faster decisions
Invoice & Payment
Invoice & payment tracked
Reminders sent automatically
After-Service
After-sales support & retention.
Lead Capture instantly
When a customer sends a message
- Your sales team gets notified instantly
- Each interaction is automatically captured and organized into a structured flow
- Keep payment communication in one place
→ Reduce delays and improve cash flow
Execute Orders without switching tools
The entire receivables status - from unpaid and overdue invoices to each customer's transaction history. Viindoo Invoicing empowers accountants and business leaders to make accurate decisions based on real-time data, without manual consolidation from multiple sources.
Dynamic templates
Let clients pay with their preferred online method while you track real-time payment status - all in one streamlined system.
One-click contact with customers
Click the Zalo icon next to a phone number → start chatting immediately. No copying, no searching.
Handle customer support without losing context
Support requests start and stay connected to the conversation.
- Convert Zalo chats into support tickets
- Track resolution progress
- Send satisfaction surveys via Zalo
→ Faster support, better customer experience
Collect payments and remind receivables via Zalo
Move customers from conversation to payment faster.
- Send payment requests directly via Zalo
- Remind customers about invoices
- Keep payment communication in one place
→ Reduce delays and improve cash flow
Fully integrated with other Viindoo applications
Capture leads instantly
Track all interactions
Close deals faster
Remind payment & invoices
Align teams in one place
Sync customer data
Track payments realtime
Support with full context
Start with Viindoo to increase the competitiveness of the Enterprise
