What is work performance? Methods and templates of the assessment table

What is work performance?

What is work performance? This is an indicator that measures the productivity and work level of employees in the enterprise. Specifically, if an employee has to put in too much time and effort to complete the job, the performance is at a low level.

On the contrary, this index will be high if human resources quickly reach the target without spending too much time, effort, and money. Currently, many employees are still confused between work performance and efficiency. The difference between these two concepts is:

Work performance measures employee productivity

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Formula for employee performance

To track the performance of each employee, businesses need to apply a performance formula. The end result will measure the effectiveness of existing human resources. The formula to calculate work performance is:

Work performance = Results achieved by employees / Company costs.

Through the formula above, enterprises can infer the following factors:

• To measure work performance, the results achieved and the costs that businesses use are two important factors.
• The result will be proportional to work performance. The higher the final result, the greater the performance metric. Conversely, low results but high costs will result in low performance.
• To achieve high performance, businesses must cut costs and improve results.

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Methods of evaluating employee performance

When businesses evaluate employee performance, they know the hole and find ways to fix it. As a result, the company can achieve more profits and reduce business costs. Right now, Viindoo will help readers refer to the methods of determining the work performance of existing human resources.

360-degree employee assessment

The method 360-degree employee assessment is collecting the opinions of departments, divisions, customers, management, and partners. As a result, managers can make a comprehensive assessment about work performance of employees. However, implementing this method is not easy. 360-degree employee assessment is only suitable for fair culture businesses. It is easy to cause unwanted resentment.

360-degree employee assessment method requires fairness

Using a rating scale

When using the rating scale, the manager will apply evaluation templates with many different criteria. Then, each criterion result is added together and the ranking is given the work performance of each employee. The strengths and weaknesses of using a rating scale are

Advantages:

• The end result is more quantitative and objective.
• Results are easily aggregated. As a result, the management board will have specific improvement suggestions.
• Implementation does not require a lot of money and time.

Disadvantages:

• The method requires the management level to have expertise and qualifications to evaluate.
• The method is only suitable for managers who have worked and directly interacted with employees.

OKRs

What is OKR? OKRs stands for Objectives and Key Results. This is considered a method to help businesses track the goals and work performance of employees. Similarities between OKRs and KPIs are all specific numbers to evaluate. However, OKRs will focus on goals (Objectives) while KPIs will focus on indicators.

OKRs help businesses track goals

When using the ORKs method, employees will be updated about the goals, results, and factors to keep in mind when completing the work. In particular, goals and results must go hand in hand. ORKs method is applied successfully by many large companies around. Some businesses that apply ORKs to employees are Google, Intel, YouTube, Twitter, Amazon, etc.

Management by Objectives (MBO)

Management by Objectives (MBO) will guide employees to achieve SMART goals. Those criteria will include specificity, measurable performance, feasibility, timing, and relevance. Specifically, employees will be evaluated their work performance by comparing the final result with the original goal set.

Behaviorally Anchored Rating Scale (BARS)

BARS is a rating that helps businesses evaluate employee behavior. This scale will directly measure performance with the metrics available on the leaderboard. The advantage of this method is that it allows management to evaluate both qualitative and quantitative. In particular, performance will come with specific metrics to help businesses have a clearer view.

BARS is a Behaviorally Anchored Rating Scale

Sample to evaluate employee performance

At the end of the year or at the end of the period, businesses will conduct evaluate employee performance. From there, the company can prepare to promote and train human resources for the new quarter. For the most part, at the end of the period, businesses often use a general scorecard to evaluate performance. The company can use the following sample table: Here

How to improve employee performance

To improve employee performance, business is required a lot. Specifically, the leadership must have a clear vision and goals. In particular, focusing on employee training is always a priority. Let Viindoo reveal to readers the ways to improve work performance of employees.

Define clear and specific goals

Businesses should have clear goals

For example, the company should issue a request "Acquiring 1000 customers in the next 2 months". Specific numbers and time will be a measure to help employees determine the goals to be achieved. If the specified number is exceeded, work performance will be highly appreciated.

Focus on training and improving staff qualifications

Staffs will improve work performance if they are motivated. Therefore, businesses should consider the needs and desires of each individual to solve them in a timely manner. The company can apply the form of rewards or honors on the ranking to encourage employees. As a result, the level of achievement of the company's goals and revenue will increase.

For example, Businesses can give respect to their employees. Specifically, the leadership should listen to and absorb each individual's opinion. This will help employees feel understood and actively contribute to the company. This is also an opportunity to build trust and loyalty from existing human resources.

In addition, businesses should also consider the salary and bonus for individuals with good achievements. A raise or hot bonus when performance is high would be a good practice. In particular, the compensation mechanism should be implemented consistently and regularly for employees to actively work.

Focus on training and improving staff qualifications

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Regularly exchange and give constructive assessments

At work, communication is the key to helping businesses shape their position. Therefore, businesses should exchange ideas and evaluate employees regularly. This will help employees understand their capacity and ability to perform their jobs. If positive feedback is received, employees will be more enthusiastic to work. However, negative reviews are also a ways to improve work performance.

Evaluation should be done towards contributing to improvement. Enterprises should not be critical or harsh to employees. This will lead to negative attitudes and make employees feel uncomfortable. Even employees may have low self-esteem and gradually lose interest in their work. Therefore, enterprises should know how to exchange and evaluate so as not to offend employees.

Manage performance continuously

Continuity of management is a method to improve employee performance. Specifically, the leadership will focus on monitoring, tracking, creating goals, and evaluating what employees can do. Thanks to that, the departments will know their work performance and promptly adjust in the right direction of the business.

Continuity of management helps improve work performance

Performance management 1 to 2 times per year is not much effective. Enterprises should organize management by period, quarter, month, or week. Regular frequency will encourage workers to improve their performance. Besides, businesses can also use administrative applications to reduce management time and effort.

Evaluating work performance is indispensable in the management process. At that time, businesses can track the productivity and ability of employees to achieve their goals. This is also a way to manage and review the results that have been made. Hopefully, the above article of Viindoo will help businesses better understand work performance and make good use of performance improvement methods.

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