Management information system in enterprise is an effective tool, optimally supporting the business. Currently, there are many management systems for businesses to refer to and apply. In the following article, Viindoo will introduce effective management information systems that businesses should not ignore.
1. What is a management information system in enterprise?
The management information system in enterprise is a tool that provides data to serve the management of the unit. This system includes elements such as: People, equipment, data processing, analysis, evaluation, providing information necessary for businesses to make important decisions in the organization. In addition, this system is also an effective tool for businesses and executives to change management and business risk management in today's volatile market.
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2. Common enterprise information systems
2.1 CRM system for customer relationship management
CRM system is a tool to help businesses identify and evaluate customer service experience. The system will collect all information about customers' shopping behavior and needs. Each customer interaction will provide businesses with valuable information about both current and potential customers to buy products or use your services in the future.
CRM system for customer relationship management2.2 Management information system
Usually, to make the right decisions, businesses need to get data from the transaction system. Therefore, MIS management information system was born to collect, store, process and analyze information to support senior management in the decision-making process. However, MIS is mainly focused on the collection, processing and distribution of information to support the day-to-day and routine operations of the business.
This information will help businesses identify problems that are outstanding in many businesses. For example: Identify activities that are wasteful, inefficient and create hidden costs in the business. From there, businesses can correctly identify and take effective actions to improve business activities.
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2.3 Transaction processing system
A transaction processing system is used to collect, process and track information about business and financial transactions within an enterprise. TPS is often used to manage purchases, payments, and other transactions related to a business's products and services. The system is responsive to ensure that the transactions in the system are processed efficiently and accurately.
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2.4 Executive Information System
An Executive Information System (EIS) is a type of information system designed to provide and analyze detailed business information to senior managers in an enterprise. This system will provide specific information such as reports, graphs, blueprints, predictive analytics so that businesses can quickly make decisions without having to search for more data.
Different from Management Information System (MIS), Executive Information System (EIS) has the ability to provide detailed information about business operations and analyze trends to help management make decisions. more strategic decisions.
2.5 Human Resource Management System (HRM)
A human resource management system is a system for managing personnel-related activities in an organization or business. HRM software focuses on recruiting, training, developing, and improving the capacity and productivity of personnel in the company. Not only that, the HRM system also supports the management of welfare and salary policies in the company.
Human resource management system2.6 Knowledge Management System
For businesses, the collection, storage and sharing of knowledge is very important, especially for service business units. Using a knowledge management system will help you become an expert in a particular field. More specifically, a knowledge management system (KMS) is designed to collect, manage, organize, and share knowledge, information, and experiences within an organization or business.
The purpose of KMS is to enhance the ability to learn and share knowledge, thereby improving the quality of personnel and experts in the company, thereby bringing a competitive advantage in the market. KMS may include a system of documents, knowledge, databases, internal social networks, training materials, etc.
For example, law firms, accounting firms have high requirements for resources, knowledge,... Therefore, these fields will need to use a knowledge management system to classify data according to subjects. topics and provide information in the form of spreadsheets, documents, presentations, and blog posts. The knowledge management system ensures businesses and employees in the company can easily access the fastest source of documents and information.
Knowledge management system3. Benefits of Management Information System in Enterprise
Using a management information system in an enterprise offers a number of benefits such as:
- Intermediary between businesses and the environment and society: Using a management information system will make the process of collecting, providing and processing information more convenient. In particular, this system also helps businesses effectively handle activities inside and outside the business.
- External activities of the enterprise: Enterprises can easily collect information about external activities such as: Market fluctuations, information about competitors... This information can be useful for the operation of the enterprise. business in the future. In addition, thanks to the management information system, the information of enterprises can come closer to the market and customers by understanding consumer shopping trends, product needs, prices, and so on. New policies, labor needs,...
- The internal activities of the enterprise: The management information system will help the departments in the enterprise to be linked more closely. From there, the internal of the business will become more systematic and organized. In particular, the system can also provide information quickly to businesses when needed.
- Improve competitiveness: Using management information systems will help businesses reduce some unnecessary hidden costs, thereby improving competitiveness. Besides, the system also helps to shorten the distance between businesses and customers and suppliers.
Benefits of applying information systems in enterprisesUsing management information system in enterprise will help the unit optimize time and operating costs. Viindoo is currently providing many comprehensive information management and management solutions in enterprises. Please contact Viindoo immediately for more information.
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