Demo video: Warranty Purchase Stock
Key Features
- Display the Purchase Order field which contains the product with the Lot/Serial number indicated on the Warranty Claim.
- When validating stock picking of a purchase order with lot/serial number:
- Bring warranty policies from the purchase order Line to Stock Move Line.
- Update warranty start date and purchase order information on a Lot/Serial number.
Editions Supported
- Community Edition
- Enterprise Edition
Installation
- Navigate to Apps.
- Search with the keyword to_warranty_purchase_stock.
- Press Install.
Instructions
Instruction video: Warranty Purchase Stock
1. Manage warranty information of a product.
Create a new product, enable the tracking By Unique Serial Number and set up the vendor warranty information such as warranty period, product milestone.
2. Create a purchase order and receive products at the warehouse.
Navigate to Purchase > Orders > Requests for Quotation, press Create to generate a new request for quotation. After completing the necessary information, press Confirm Order and start receiving products at the warehouse.
You need to add the serial number of each product on the stocks receipts.
3. Traceability by serial number.
After completing the stock receipts, check the product information of the selected serial number by navigating to Inventory > Products > Lots/Serial Numbers. On the lot/serial number form, the purchase order information and the supplier warranty start date are updated automatically. The warranty expiration date will also be calculated based on the warranty information previously configured on the product form.
4. Create and manage warranty claim.
You can create warranty claims to a vendor directly from the lot/serial number form or from the Warranty management app. On the warranty claim, when a lot/serial number information is added, the product information, vendor, purchase order, and warranty policies applied to that product purchase are automatically recognized.
Press Save to record all the data. After confirming all the information on the warranty claim, press Investigate to start the warranty claim evaluation process.
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