Founded in 2011, Thang Long P&T International Joint Stock Company has spent over 13 years building and growing, becoming one of the leading and most reputable companies in the field of chemical pump supply, accessories, and industrial equipment in Vietnam. With its head office and factory in Hanoi, along with representative offices in Da Nang and Ho Chi Minh City, Thang Long P&T has firmly established its position in the industry.
Thang Long P&T International Joint Stock Company
- Industry: Distribution of industrial machines and industrial pumps
- Company Size
- Employees: ~60
- Address:
- Headquarter: No. 23, 405/17, Ngoc Hoi Street, Van Dien, Thanh Tri District, Hanoi City
- Transaction Office in Hanoi: Lot No 07 Cuong Ngo, Tu Hiep, Thanh Tri, Hanoi City
- Transaction Office in Ha Tinh: 19A, Doi Cung Street, TDP Hoanh Nam, Ky Lien, TX Ky Anh, Ha Tinh
- Transaction Office in Da Nang: 457 Nguyen Luong Bang Street, Hoa Khanh Bac Ward, Lien Chieu District, Da Nang City
- Transaction Office in Ho Chi Minh: B11-17, Dream Home Residence, Le Duc Tho Street, Ward 14, Go Vap District, HCM
- Website: https://thanglongpt.com.vn/
- Software Users: 42
- Services: Viindoo Express Packs, Viindoo SaaS
The challenge: Lack of data integration and inconsistent operational processes
Thang Long P&T has always recognized the crucial role of technology, particularly ERP software, in enhancing its management and operational capabilities. Because of this, the company implemented an ERP system early on, demonstrating a proactive approach to modernizing and standardizing its processes.
However, the initial deployment lacked a clear strategic plan and did not receive comprehensive implementation consulting from technology partners. As a result, the ERP system was reduced to merely a tool - it failed to realize its full potential.
Departments and branches operated in silos, with data not being centrally managed or shared.
The previously implemented ERP system was fragmented and did not align with the company's actual operational needs.
Without a concrete implementation roadmap and strategic consulting from technology partners, the company could not fully leverage the software's capabilities.
Thang Long P&T’s leadership recognized that to address this challenge thoroughly, they needed a partner who could not only provide software but also design a practical management system, standardize processes, and ensure tight connections between all departments.
Rebuilding a comprehensive management system with Viindoo
After extensive discussions to clearly understand the challenges and the leadership’s expectations, Thang Long P&T chose Viindoo as a strategic partner. The goal was to develop a technology-driven management system that could address the core operational issues, standardize processes, and ensure seamless connections between departments and branches, laying a solid foundation for the company’s long-term growth strategy.
Specific objectives
Deploy the software as quickly as possible, ensuring a tool is in place to continuously support business operations and management without interruption.
Build a comprehensive set of business processes directly on the Viindoo platform.
Enhance the effectiveness of internal information management: ensure seamless information flow, and strengthen coordination and collaboration between departments and branches.
Improve the digital capabilities of the workforce, enabling employees to be more proactive in utilizing and operating the new tools.
Thang Long P&T and Viindoo in a face-to-face working session
Implementation journey & results achieved
With a foundation of prior ERP experience and a tech-savvy workforce, the implementation process between Thang Long P&T and Viindoo went smoothly. Viindoo focused on:
Conducting surveys and analyzing the current state of technology adoption at Thang Long P&T, as well as the actual work of each department.
Reorganizing, standardizing, and integrating data into a centralized management system.
Establishing detailed operational processes, then deploying and running them directly on the Viindoo platform.
Training the team to fully grasp and confidently use the new management system.
After just 7 weeks, thanks to a clear deployment process and the proactive participation of Thang Long P&T’s team, phase 1 successfully delivered a robust data management and operational process framework, with impressive results:
21
Standardized processes were built to reduce errors and delays in daily operations.
5.400+
Records digitized and integrated into the software, including product data, customer and supplier information, raw materials, and material norms.
18.000+
Records related to supply chain, financial accounting, and human resources captured during the implementation.
With these initial positive outcomes, Thang Long P&T and Viindoo are continuing their collaboration into phase 2, focusing on modules for sales, marketing, and customer care to accelerate growth and fully leverage data from multiple sales and marketing channels.
The digital transformation journey at Thang Long P&T was not just about adopting software; it was a comprehensive restructuring process - from standardizing processes and data to building digital capabilities across the entire workforce. These results helped the company thoroughly address the challenge of disconnected operations and fragmented data management that had hindered its performance.
With this solid foundation in place, Thang Long P&T and Viindoo are moving forward to the next stage, not only to optimize internal resources but also to position Thang Long P&T for strong growth in an increasingly competitive market.
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