Internal Message Edit Lock
by Viindoo
| Lines of Code | 73 |
| Technical name | viin_message_edit_lock |
| License | OPL-1 |
| Website | https://viindoo.com/apps/app/15.0/viin_message_edit_lock |
| Read description for | v 16.0 v 17.0 |
| Required Apps | Discuss (mail) |
Demo video: Internal Message Edit Lock
What it does
- This module provides the Prevent editing and deleting messages in the Viindoo Discuss app to ensure the authenticity of the conversation between internal users or with customers.
- Prevent editing and deleting log notes on any document if the note mentioned someone.
Editions Supported
- Community Edition
- Enterprise Edition
Installation
- Navigate to Apps.
- Search with keyword viin_message_edit_lock.
- Press Install.
Instruction
Instruction video: Internal Message Edit Lock
1. Provide a feature to Prevent editing on the discuss channels
Navigate to Discuss > Channels, select a channel, and press the setting icon. On the channel setting view, add the Lock Edit Message tab and the Prevent editing and deleting messages feature.
Case 1: Activate the Prevent editing and deleting messages feature > Press the edit/delete icon on a message.
The system will show the following pop-up:
Case 2: Deactivate the Prevent editing and deleting messages feature > Press the edit/delete icon on a message that doesn't tag anyone. The system will allow you to edit/delete.
Case 3: Deactivate the Prevent editing and deleting messages feature > Press the edit/delete icon on a message that tags someone. The system will show the following pop-up.
Note: After installing the module, the Prevent editing and deleting messages are auto-activated.
2. Prevent editing in the chatter section if the message mention someone
Enter any document. E.g. Sales > Sales Orders, select a sales order. At the chatter section of the sales order, press the edit/delete icon on a note that tags someone. The system will show the error pop-up. You won't be able to edit/delete it.
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