Odoo Community
Odoo Enterprise
Viindoo Cloud
Warranty Sale
Warranty management for sales
This module adds some features to the to_warranty_management app.
Key Features
Built natively on Odoo/Viindoo to streamline real business operations:
To manage product warranties, the system automatically attaches product warranty claims to the relevant sales order
When creating a warranty claim with a SO information, the warranty policy applied to this sales order will automatically apply to the warranty claim
Product's warranty information
Customer's warranty claim
Track warranty claim on the sale order
See Warranty Sale in Action
See how this module solves real business problems in a working Viindoo environment.
Need help with Warranty Sale?
For questions, implementation support, or consulting services, contact Viindoo.
Pre-Sales & Partnership
When contacting us, please include:
- Odoo/Viindoo version (CE/EE).
- Number of users and business scope.
- Other modules currently in use.
Technical Support
For faster troubleshooting, please provide:
- Order number or app reference.
- Odoo/Viindoo version & edition.
- Steps to reproduce the issue.
- Screenshots/logs if available.
Technical Requirement
Odoo/Viindoo Version: 17.0
Required Modules: to_warranty_management, sale
Editions: Community Edition and Enterprise Edition.
Works Great With These Modules
Extend Warranty Sale with complementary Viindoo apps:
Warranty Sale Stock
Update warranty informations from Sale Order Line to Stock Move Line.
Module to_warranty_sale_stock
Who Should Use This Module?
Built for teams that need this capability fully integrated into their Odoo/Viindoo stack.
Executives & Business Owners
Need clear visibility into operations and a stack that scales without bespoke development.
Operations / Department Leaders
Want to streamline daily workflows, remove manual handoffs, and keep data consistent across teams.
Implementers & Odoo Partners
Looking for production-ready Viindoo modules to deliver projects faster and at lower risk.
Installation
- Navigate to Apps.
- Search with keyword to_warranty_sale.
- Press Install.
Instruction
Instruction video: Warranty Sale
1. Set up access rights
Navigate to Settings > Users & Companies > Users, select an existing user, or press Create to create a new user. Provide this user the access right to the Sales app, the system will auto add the Warranty User right.
With this access right, the employee can create/edit/work on the warranty claims.
2. Manage product warranty information
Create a product and set up the customer's warranty information such as warranty period, warranty milestone.
3. Create sales order
Navigate to Sales > Orders > Quotation, press Create to create a Quotation, after filling in the information, press Confirm to change the Quotation to a Sales Order.
4. Create and manage warranty claims
Navigate to Warranty > Warranty Claim > Draft, and press Create to create a customer warranty claim. Here, the system will show the sale order that attached to the selected customer and at the same time, shows the warranty policy of that product.
Press Save to save the information. After confirming that the information on the claim is accurate, press Investigate to start investigating the warranty claim.
5. Track the warranty claims that are attached to the sale order
Return to the sale order, you can track the quantity of the warranty claims attached to this sale order
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