Sigma Worldwide is a global corporation headquartered in the United States, with manufacturing plants in China and Vietnam. Operating in the field of commercial electronics, Sigma has also expanded into packaging and protector sheets solutions for the global market.
In 2022, Sigma established a factory in Hai Phong, Vietnam – a strategic industrial hub. Within a short period of time, the company has achieved significant milestones, affirming its growth potential in the region.
- Industry: Manufacturing (Electronics, Packaging & Protector Shield)
- Company size: ~150 employees in Vietnam, nearly 1500 globally
- Headquarters: USA
- Factories: China & Vietnam (Hai Phong)
- Website: https://sigmaworldwide.com/
- Services: Viindoo Cloud, Viindoo Enterprise Custom Service, Viindoo Custom Software Development Service
Key Figures
3,000+ serial numbers
digitized & tracked
1,900+ MO/month
real-time monitored
309 Quality Checks/month
executed in the system
118+ Employee profiles
digitized and centralized management
67 OKR nodes
set and tracked in the system
12 Approval types
standardized and faster processing
The Challenge
As a vital part of Sigma Worldwide’s global supply chain, Sigma Vietnam must meet increasingly strict requirements from its parent company and international customers: end-to-end process visibility, strict compliance, and real-time production data.
However, like many factories in Vietnam, operations were still based on manual planning, fragmented reporting, and traditional management systems. This created limitations in monitoring progress, controlling quality, and seamlessly connecting with global systems.
For Sigma Vietnam, the urgent need was clear: digitize operations to enable:
- End-to-end visibility across all production stages,
- Real-time monitoring of productivity and quality,
- Integrated inventory and supply chain control, and
- A foundation to evolve into a Smart Factory aligned with international standards.
The Solution
To overcome its operational challenges and meet global standards, Sigma Vietnam partnered with Viindoo to launch its digital transformation journey.
Although the presence of Viindoo’s headquarters in Hai Phong provided a practical advantage in day-to-day collaboration, the real driver behind Sigma’s decision was Viindoo’s capability to deliver:
- A global-ready platform as the backbone for its digital transformation – a comprehensive and integrated platform that enables the company to standardize, digitize, and centralize management across the entire factory.
- Ensure end-to-end traceability, track products by lot and serial number
- Flexibility & customization, adapted to Sigma’s specific production requirements.
Beyond technology, Sigma values Viindoo’s capable and long-term committed team. With deep expertise and strong support capacity, Viindoo acts not only as a solution provider but as a strategic partner, accompanying Sigma in realizing its Smart Factory vision.
Through this partnership, Sigma successfully implemented a comprehensive digital management system, including:
- An integrated management system with digitized core processes: inventory, manufacturing orders, approvals, HR, and quality control.
- Barcode-based tracking: enabling full product traceability and material consumption at every stage.
- Centralized and synchronized dashboards: Data synchronized from Viindoo enables Sigma to trace and visualize production progress clearly. Managers can monitor real-time performance both on the shop floor and in management offices.
- A scalable foundation to integrate with parent company systems in the next phase, ensuring smooth data flow, strict control, and accurate reconciliation.
Key results
Preliminary results after 6 weeks of implementation
Dashboards tracking production progress and efficiency for easy monitoring
Data synchronized real time on Viindoo.
All machine and production activities are fully recorded and visible
