Nam Á Co., Ltd. (Nam A) was founded in 2002, focusing on manufacturing wooden packaging products such as pallets and wooden boxes. Over time, the company has expanded into various sectors including furniture production, plastic doors, PVC and WPC boards, as well as factory leasing services.
Starting as a small workshop with only 10 workers, Nam A quickly grow and invested in building a new factory in 2027, receiving notable projects in Factory leasing in Bac Ninh, Bac Giang, and Bac Kan, Helios hotel, new ventures in plastic doors, PVC boards, and WPC boards. Nowadays, Nam A owns:
- A factory area of nearly 26,000 m²
- More than 300 employees (as of 2024)
- Modern machinery and equipment system that meets large-scale production standards
- Industry: Coal mining, logistics, and distribution
- Company size: 1 company, 2 production divisions
- Employees: 300+ employees
- Services Used: Viindoo Cloud, Viindoo Enterprise Custom Services, Viindoo Upgrade
Nam A Challenges
As the company rapidly expanded and diversified its business sectors, Nam A faced major operational management challenges, including:
- Fragmented data across Purchasing, Inventory, Production, Sales, Accounting, and HR
- Lack of real-time connectivity, leading to delays in decision-making
- Difficulty in controlling production efficiency, material consumption, cash flow, and production progress
Commitment to Digital Transformation:
Notably, Nam A was among the earliest companies in the industry to adopt an ERP management system, demonstrating its long-term vision and strong commitment to:
- Building a modern management foundation,
- Creating a sustainable competitive advantage, and
- Being ready for future expansion plans.
This proactive approach to digital transformation created favorable conditions for the ERP project to be successfully implemented.
Viindoo Solution
Before implementing the solution, Viindoo conducted a comprehensive assessment of Nam A’s operational landscape to ensure the project’s success and alignment with their strategic objectives.
Overall Evaluation
Strengths & Opportunities
- Strong leadership commitment: Nam A’s BoD showed a clear vision and determination for ERP implementation, providing top-down support throughout the project
- Early adopter mindset: young employees used digital tools before, making them more open to a comprehensive ERP system.
- Diverse business operations: While this added complexity, it also created opportunities to optimize, unlocking significant efficiency gains.
Challenges
- Data consistency: Fragmented data across departments required significant data cleansing and standardization before system migration.
- Complex multi-sector structure: Diverse business lines managament (wooden packaging, plastic doors, furniture, PVC/WPC boards, etc) required highly customized workflows to fit operation workflow.
- Change management: Despite leadership commitment, aligning over 300 employees with new digital workflows required careful planning, training, and continuous support.
Implementation Approach
Recognizing these factors, Viindoo designed a phased and tailored approach to maximize strengths and mitigate risks, ensuring the project was executed smoothly and delivered its intended business value:
- Leveraging leadership commitment and early adopter mindset to accelerate system adoption
- Addressing data fragmentation and operational complexity through structured preparation
- Building user confidence and minimizing resistance to change via targeted training and support
- Ensuring scalability for future growth, aligning the solution with Nam A’s long-term strategic goals
Implementation Phases
1. Strategy-based Roadmap Design
- Viindoo first worked closely with Nam A’s leadership team to align the ERP implementation strategy with the company’s business goals, prioritizing critical processes that would deliver immediate value and create momentum for the project.
- Detailed process mapping sessions to understand operational nuances across Nam A’s diverse business lines. Based on this, Viindoo designed an ERP solution architecture for Nam A.
2. Data Standardization
- Recognizing data fragmentation as a key barrier, Viindoo prioritized data cleansing and standardization to ensure accurate migration and establish a reliable data foundation for future reporting and decision-making.
3. Digitalization
- Digitizing data and streamlining processes across all departments on the Viindoo Cloud platform, covering:
- Purchasing: Managing procurement of raw materials, tools, and payables to suppliers
- Inventory Management: Overseeing inbound and outbound logistics, as well as product packaging
- Sales: Managing sales orders, tracking deliveries to customers, and receivables accounting
- Manufacturing: Developing production plans, recording material consumption, and finished goods output
- Finance & Accounting: Processing invoices and payments efficiently
- Human Resources: Managing employee check-in/check-out records and attendance
4. Change Management & Training
- To ensure smooth adoption, Viindoo delivered intensive training programs and change management initiatives, engaging both management and operational teams to build user confidence and reduce resistance.
5. Version Upgrade
After successful adoption in the initial phase, Nam A progressed to the next stage: continuously upgrading to newer feature versions and expanding digital capabilities. This ongoing approach enables the company to:
- Integrate latest functionalities and technological improvements
- Continuously optimize workflows and automate complex processes
- Support long-term digital transformation goals with a scalable, future-ready ERP platform
Key impact and Business Transformation
✅ Standardized and integrated all business processes, enabling seamless data flow across functions.
✅ Improved production efficiency, ensuring optimal raw material availability and reducing loss.
✅ Enhanced decision-making capabilities, with real-time, reliable data accessible by leadership
✅ Strengthened its competitive position in the market as a digital transformation pioneer in the industry
