Disagreements and conflicts are inevitable in life. Therefore, many people have the desire to find a suitable how to resolve conflicts to limit the rifts, as well as help the two sides understand each other more and more. In today's article, Viindoo will share with readers the 11 most effective ways to resolve conflicts!
The best how to resolve conflicts: Stop saying negative, offensive statements
Limiting negative sentences is one way how to resolve conflicts that we should bear in mind. Gently express our thoughts and feelings instead of giving opinions based on offensive thoughts, or imposing our own negative thoughts on other people.
Let's look at the problem objectively and then share your feelings gently, full of goodwill. This will help the other people feel respected and problems will be resolved step by step.
Don't say impolite words that make the argument more serious
>>>> Read More: Business Code of Conduct
Choose the right time to talk
Choosing the right time to talk is considered the best answer to how to resolve conflicts. The best time for both of you to calm down and think through the problem is about 1-2 hours after the end of the argument. In addition, you need to find a quiet space, without third parties affecting and interrupting the conversation between the two parties.
Both sides should choose an appropriate time to resolve the conflict
Be ready to apologize
Humans are often afraid to say sorry because they perceive it as an acceptance that they are wrong. At this point, apologizing becomes something very difficult to do. However, we need to objectively assess our own mistakes and offer an apology to resolve the issue.
Don't be afraid to say sorry if you feel you're wrong
Learn to listen and forgive
Listening and forgiving help you understand other people and defuse any conflicts around you. The best way to do this is to listen fully to what other people want. From there, you can empathize and become more understanding of other people's problems and easily forgive them.
Listen, understand, and forgive so that the conflict stops at the right time
Identify common interests
Most conflicts arise because both sides have disagreements. Therefore, you and the other people need to find the right source of the dispute to quickly resolve it. Of course, you shouldn't focus on fringe concerns that make the story go so far that it's hard to deal with.
Identifying common interests is a good way to resolve conflicts
Clearly state your point of view
One of the most effective conflict resolution skills is speaking your mind. Your thoughts should be presented as clearly, in detail, and as specifically as possible. In this way, you will allow other people to fully understand your point of view. From there, all your discomforts and frustrations will be easily relieved.
Both sides raise their views together to find the key of the problem
Stay calm
One of the most effective conflict resolution skills is to keep yourself calm. If you try to act angry, the problem will become more serious and troublesome.
Discomfort can sometimes make you unable to control your own actions and words. Therefore, the best way is to control your emotions so that the conflict can be resolved more easily.
Propose solutions together
New insiders can easily resolve their own conflicts. When implementing how to resolve conflict, show a positive and sincere attitude in expressing your opinions and personal views. You should ask a lot of questions to the other people so that both of you can evaluate the problem from many different objective perspectives.
The two sides sit together to find the most practical solution
Get mediation from the mediator
In fact, insiders do not understand the problem more thoroughly than outsiders. Therefore, in some cases the presence of reputable outsiders is necessary. They will be responsible for analyzing the matter and conducting the mediation in the most fairness and integrity.
Find a 3rd party if both parties cannot solve it by themselves
Don't look at the past and blame
You should not focus too much on past mistakes or blame the past. Once there is a conflict, you should focus your attention only on the problem at hand. This will help you quickly find the key to the problem and choose a reasonable solution without causing too much damage to both parties.
Ask relevant, practical questions
Asking some practical questions is also one of how to resolve conflicts that you should try. These questions are intended to gather more information about the cause and course of the problem.
Note that you should ask provoking questions with a gentle tone, both firm and soft to resolve conflicts slowly without backfiring. For example, you could gently ask other people, "Can you tell me when this problem started?"
Don't be afraid to ask questions to understand each other
Thus, the above article has shared how to resolve conflicts to help readers be fully equipped with conflict resolution skills. Viindoo hopes that the above solutions will help readers resolve conflicts in work and life soon!
FAQs
What are some common causes of conflicts in the workplace?
Some common causes of conflicts in the workplace include differences in communication styles, personality clashes, competition for resources or promotions, unethical behavior, and conflicting goals or priorities.
What are some skills required for effective conflict resolution?
Effective conflict resolution requires active listening, empathy, communication, problem-solving, and negotiation skills. It also involves the ability to manage emotions and stay calm under pressure.
How can I prevent conflicts from arising?
Preventing conflicts from arising involves building strong relationships, setting clear expectations and boundaries, practicing good communication habits, and addressing issues early on before they escalate.
When should I seek help from a third party in conflict resolution?
Seeking help from a neutral third party, such as a mediator or counselor, can be beneficial when conflicts are particularly complex or emotionally charged, or when parties cannot resolve the issue on their own.
Can conflicts ever be positive?
Yes, conflicts can be positive if handled effectively. Productive conflicts can lead to growth, innovation, and creativity, as well as strengthen relationships and promote better communication and problem-solving skills
